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Your Privacy
MGG Energy has made consumer privacy a high priority. We have a long-standing policy of protecting our customers' privacy in all our business operations.
MGG Energy has the responsibility to protect the confidentiality of any information transmitted over the network and to safeguard the use of information customers may reasonably expect us to keep private.
We will maintain the confidentiality of personal information you provide to MGG Energy and use it only to support your customer relationship with MGG Energy.
In protecting your privacy rights, MGG Energy:
- Safeguards customers' information from unauthorized access.
- Honors consumers' requests to remove their names from our telephone, e-mail, or mail solicitation lists.
- Strives to keep customer records current and accurate.
- Collects, maintains and uses customer information that is necessary to provide the most helpful and personalized products and services to meet consumers' needs.
- Honors requests from customers for account information the company has about them.
In support of our commitment to privacy, MGG Energy has developed a Privacy Code that adopts the following principles to guide business decisions and to earn our customers' trust. These principles seek to balance the application of information age technologies with the privacy concerns of consumers:
- Accountability
MGG Energy is responsible for personal information under its control and for designating individual(s) accountable for compliance with the following principle.
- Identifying purposes
The purposes for collecting personal information shall be identified at or before the time the information is collected.
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Consent
The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except where inappropriate.
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Limiting collection
The collection of personal information shall be limited to that which is necessary for the purposes identified by MGG Holdings (NA), Inc.. Information shall be collected by fair and lawful means.
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Limiting use, disclosure, and retention
Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.
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Accuracy
Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
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Safeguards
Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.
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Openness
MGG Energy will make readily available to individuals specific information about its policies and practices relating to the management of personal information.
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Individual access
Upon request, an individual will be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information. An individual can challenge the accuracy and completeness of the information and have it amended as appropriate.
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Challenging compliance
An individual shall be able to address a challenge concerning compliance with the above principles to the designated individual(s) accountable for compliance.
MGG Energy is a diversified Energy company involved in energy production, transmission, conversion, distribution, and trading. The company is incorporated in the Democratic Republic of Sao Tome and Principe, and is present all over the African Continent. The company also has an office in the USA. The company is the Energy subsidiary of MGG Holdings and is fully owned by MGG Holdings.
The corporate mission of MGG Energy is to provide energy for growth and development. To accomplish this mission, the company is willing and ready to enter into strategic alliances with other energy companies. The company currently employs eight hundred people in five African countries.
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